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Customer Satisfactory Report (Moment of Truth rating Form)
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MANDATORY PROJECT FILES
Project File Checklist
Contract and routing Form (Signed)
Official Order number from Client (Where applicable)
Record of Change/s to Contract (if changes occur)
Sub-consultancy & Consortium Agreement/s & Routing Forms (where applicable)
Ethical Clearance (Where Applicable)
Project Plan
Project Progress Reviews / Reports (Monthly)
Record of Client Interactions (Minutes of meetings / Correspondence / Conversations)
Invoices (copies of all invoices)
Records of comments & responses between authors & reviewers
Evidence of quality review & sign-off of al deliverables by CAM
Final Project Report covers
Proof of Receipt of Final Reports/Deliverables by Client
Proof of Receipt of Final Reports/Deliverables by Client
Customer Satisfactory Report (Moment of Truth rating Form)
Project Closure Form
ADDITIONAL PROJECT DOCUMENTATION
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Customer Satisfactory Report (Moment of Truth rating Form)
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